Skip to main content
A
Agnieszka5FBB
Participant
November 7, 2022
Answered

Hyperlinks make InDesign crash

  • November 7, 2022
  • 4 replies
  • 422 views

Hello everyone,

I have an issue with one publication I am currently working on. Whenever I try to edit some of the hyperlinks (changing/adding the URLs, changing character styles in the 'Edit Hyperlink' window), my InDesign crashes.

 

I have already tried saving the file as .idml & updating InDesign to the latest version, but nothing helps.

 

I don't know if it changes anything, but the text was originally imported from a Word file and some hyperlinks got imported as empty (with no URLs), despite them seemingly working in Word file itself.

 

Does anyone know what the issue might be?

    Correct answer Eugene Tyson

    Can you create a new document with the same page size/margins etc.

    Then try using the Move function to move the pages to the new document.

     

    https://creativepro.com/video-move-pages-between-documents/

     

     

    4 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    November 10, 2022

    Hi @Agnieszka5FBB,

     

    Hope you're doing well!

     

    We would like to follow up on your issue. Are you able to resolve the issue by following our experts advice? Please feel free to update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    November 8, 2022

    Did you try editing this file on another machine? Maybe the fault is with the installation of InDesign on the current machine.

    -Manan

    -Manan
      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      November 7, 2022

      Another solution which may work is to restore you preferences and caches on your InDesign application. Here's how:

       

      https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

       

        E
        Community Expert
        Eugene TysonCommunity ExpertCorrect answer
        Community Expert
        November 7, 2022

        Can you create a new document with the same page size/margins etc.

        Then try using the Move function to move the pages to the new document.

         

        https://creativepro.com/video-move-pages-between-documents/

         

         

          Firefly Community Gallery
          Adobe Firefly

          Remix with Firefly Community Gallery

          Thousands of free creations to fall in love with and remix in Firefly.

          Explore now
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices