Hyperlinks not working when publishing online

Forum|Forum|5 years ago
July 22, 2020
2 replies
6743 views

Hi,

If anyone can help I would be very thankful.

I have create an interactive image I would like to share online. It only uses one invisible hyperlink space, when saving as an interactive PDF the link works correctly, when I try to publish online the link fails to appear / work.

Can anyone offer any advise?

Many thanks,

Kim

This topic has been closed for replies.

Correct answer mojito6

I struggled with this for a while too – it seems that it arbitrarily works sometimes and not others!

The best solution I've found is to make sure of the following:
The text layer that your hyperlink is within is UNGROUPED from any other objects and also on the TOP layer of your file.

Once I'd resolved that, the links were working perfecly when published online.

mojito6Correct answer

Participant

I struggled with this for a while too – it seems that it arbitrarily works sometimes and not others!

The best solution I've found is to make sure of the following:
The text layer that your hyperlink is within is UNGROUPED from any other objects and also on the TOP layer of your file.

Once I'd resolved that, the links were working perfecly when published online.

A

Anonymous

I did all that, URLs green on hyperlink panel in ID. URLs work perfectly when exported as interactive PDF. Publish Online has a mind of its own. URLs that did work, don't work; and vice-versa.