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melanieb2277885
Participant
March 15, 2021
Question

Hyperlinks working in interactive PDF, but not publish online

  • March 15, 2021
  • 1 reply
  • 248 views

Hello,

I used publish online for a client. The hyperlinks included on the inital "publish online" document all worked. Now, some hyperlinks won't work in the "publish online" link even though all hyperlinks work in the hyperlinks panel of the In Design document and in an Interactive PDF export.

 

I have looked for other posts on the topic and as someone else had suggested, removed the paragraph styles and re-formatted a new text box, to no avail. 

 

All links that don't work are in the same column of text.

 

https://indd.adobe.com/view/68e48011-2af0-446b-9769-0f015970e4b8 

 

Please advise!

This topic has been closed for replies.

1 reply

BobLevine
Community Expert
Community Expert
March 15, 2021
Do you have anything above that column? Even an empty frame can interfere with the links.
melanieb2277885
Participant
March 15, 2021

No empty frames. I have also resaved the file and published a new document.

 

Is there anything else I can try to troubleshoot?

 

BobLevine
Community Expert
Community Expert
March 15, 2021
Put the file in a dropbox or onedrive folder and provide a link so someone can look at.