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Participant
Nov 6, 2025 2:36 AM UTC
Answered

I am not able to open a file after recent update - error message says to use later version to open?

I recently update creative cloud apps and now can't access a file recently worked on. The error messages states to work on the file in a newer version even when updated to latest version?

Converting file doesn't work. 

Please help.

Nicholas246217888r05Correct answer
Participant
Nov 6, 2025 3:07 AM UTC

Problem solved. 

For anyone with same issue go to InDesign in creative cloud and uninstall the older version of the software.

1 reply

Nicholas246217888r05AuthorCorrect answer
Participant
Nov 6, 2025 3:07 AM UTC

Problem solved. 

For anyone with same issue go to InDesign in creative cloud and uninstall the older version of the software.

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