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Participant
May 20, 2023
Question

I can't cancel my plan

  • May 20, 2023
  • 2 replies
  • 161 views

At my account it says that I have nothing active right now, but when i go to creative cloud I have 4 days trial left in InDesign. I can't contact with adobe because as i said, formerly I'm not an adobe subscriber. I don't want to lose my money so i want to cancel it asap 😞

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2 replies

D. Schulte
Participating Frequently
July 19, 2023

I've had also problems to cancel one of our subscriptions – you have to call the hotline. Adobe even explained to me on the phone that you can not cancel some subscription online but only over phone. Check on the Adobe website - as @Eugene Tyson said - what is your local phone number.

Community Expert
July 19, 2023

You can contact Help and Support

https://www.adobe.com/

 

There contact details are there.