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Known Participant
January 7, 2025
Answered

I can't overwrite pdf files from the export menu it says 'file is still open'

  • January 7, 2025
  • 2 replies
  • 716 views

I can't overwrite pdf files from the export menu it says 'file is still open'

 

I've had this issue before and it is back - It is so annoying. 

I've tried closing both indesign and Acrobat - same issue again and again. My Only option is renaming the file. Meaning myworkflow file name structure is effected. 

Surely there must be a fix by now for this ? 

indesign 19.5. 

 

Stephen McEwan 

 

 

Correct answer davecourtemanche

This will happen to me saving to external server (not cloud - Mac OS Sequoia). Sometimes, it's because the file is selected on the server and showing a preview (which makes the server or app think it's in use). Sometimes I think is software running on the server that is locking it. One workaround that doesn't involve renaming is to create a directory with where you're saving the PDFs called "OLD" and move it there. That way you can save the updated file and after a time period, the other file will become deleteable.

2 replies

davecourtemanche
davecourtemancheCorrect answer
Inspiring
January 8, 2025

This will happen to me saving to external server (not cloud - Mac OS Sequoia). Sometimes, it's because the file is selected on the server and showing a preview (which makes the server or app think it's in use). Sometimes I think is software running on the server that is locking it. One workaround that doesn't involve renaming is to create a directory with where you're saving the PDFs called "OLD" and move it there. That way you can save the updated file and after a time period, the other file will become deleteable.

Known Participant
January 9, 2025

Thanks for the reply Dave. very helpful. Ive not had the time to investigate the Synology. 

 

Thanks 

Stephen 

Robert at ID-Tasker
Legend
January 7, 2025

What platform, OS version, where do you save your files - local / server / cloud / external drive / etc?

 

Known Participant
January 7, 2025

hi Robert

mac Sequoia 15.2 (24C101)

Save to Synology External Hard Drive - which is Cloud. 

Thanks 

 

Robert at ID-Tasker
Legend
January 7, 2025

Have you tried if you can overwrite when saved locally?