I can't reposition the image because the area keeps moving away

Forum|Forum|1 year ago
February 21, 2025
2 replies
750 views

I'm having problems moving the image in InDesign v20.1, when I click on the image it immediately moves the area away from the cursor, this makes it difficult to move to a specific place I need, both for image and text, and I'm not able to drag the pages and change their position, I've already uninstalled it, switched to other older versions but I'm still having the same problem, what could it be?

Correct answer Ayra Amadeu

Worse, the solution wasn't even in the program itself, it was in the resolution on the second screen, while on the first it was at 100%, the second was at 125%, which was causing this conflict. But thank you very much for your help, I did the steps you went through but the problem continued because it wasn't the roll haha

Peter Spier

Community Expert

I believe there have been reoprts by Mac users saying that Magnet is the culprit for them.

A

Ayra AmadeuAuthor

Participant

I use windows haha Worse, the solution wasn't even in the program itself, it was in the resolution on the second screen, while on the first it was at 100%, the second was at 125%, which was causing this conflict. But thank you very much for your help, I did the steps you went through but the problem continued because it wasn't the roll haha

E

Eugene Tyson

Community Expert

What OS are you on? There's an update to Windows 11 that's causing issues - you can rollback your windows update it might fix it.

https://www.maketecheasier.com/latest-windows-10-update-problems/

If you're on Mac can you let us know what version?

What version of InDesign exactly?

Some common fixes

If a document is not behaving well then try

File>Export

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

A

Ayra AmadeuAuthorCorrect answer

Participant

Worse, the solution wasn't even in the program itself, it was in the resolution on the second screen, while on the first it was at 100%, the second was at 125%, which was causing this conflict. But thank you very much for your help, I did the steps you went through but the problem continued because it wasn't the roll haha

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