Skip to main content
nikolav55032033
Participant
December 5, 2016
Question

I can't see my master pages on pages palette indesign

  • December 5, 2016
  • 3 replies
  • 9586 views

I have just started a new job. I am working on a surface pro and there has been some issues with InDesign CC2015.3 release

The first and most annoying one is:

1. I can't see my master pages on pages palette indesign - I think they are there because I can see them if I convert to horizontal viewing but no matter how wide I make the pallete they do not view. Horizontal viewing is not an option with multipage documents. I have tried a lot of combinations on the panel options but none seem to work. This is an issue on new and inherited documents.

2. In one of the working files that I inherited the pages on the pages palette are all on the far right hand side, again very annoying as you need to pull it out a fair way to see the spreads. This is not an issue on new documents that I create.

3. There is no scroll bar on the palettes. This is most annoying when it comes to the pages and the paragraphs styles. This is an issue on new and inherited documents.4. Also there is no delete or duplicate buttons on the style or colour/swatches palettes

5. Lastly this is not an InDesign issue it is a CC issue on the CC APP there is only Home Assets STock and Community tabs no APPS tab - due to this I have no idea if and when new updates are available.

The surface pro is newly installed with Adobe Products and Ideally I am hoping there is a quick fix for this rather than uninstalling and reinstalling each program.

So any advice you can give me so I can give my IT department would be great.

Many thanks

Nikola

This topic has been closed for replies.

3 replies

nikolav55032033
Participant
December 6, 2016

Thanks all - sorry for not replying before this frantic day at work. I have tried both sections in the panel and I wil try trashing preferences tomorrow. Here is what it looks like, you can see how far I have dragged it out to try and find them.

I know they should be there as if I change it to horizontal i get this...

And still no scroll bar.

And same on the other palettes and as you can see here no trash either on the style sheets.

I think trashing preferences is worth a try - but I wonder what happened as I have only been here 4 weeks and the program was newly downloaded onto my machine, which I am using in standard mode rather than touch screen.

Many thanks for your ideas.

Cheers

BobLevine
Community Expert
Community Expert
December 6, 2016

These are all symptoms of corrupt preferences.

Barb Binder
Community Expert
Community Expert
December 5, 2016

There are two sections in the Pages panel menu > Panel Options that pertain to displaying the master pages. If you haven't already trashed your preferences, check them out:

~Barb at Rocky Mountain Training
BobLevine
Community Expert
Community Expert
December 5, 2016

Are you using the touch workspace or the standard workspace? Have you tried trashing your preferences?

Screenshots might help us.