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Known Participant
April 24, 2018
Question

I created a QR code with InDesign CC and it doesn't do anything

  • April 24, 2018
  • 2 replies
  • 7433 views

I created a QR code with a website URL inside of it, when I use my phone to scan it to see if it works, it doesn't do anything. But I scan another QR code with the same phone and app and it brings up the website from that other QR code.

Any advice? Thanks.

    2 replies

    Participant
    July 2, 2025

    Try Adjusting the Display Performance from Typical to High Quality:  View > Display Performance > High Quality View

    BobLevine
    Community Expert
    Community Expert
    July 2, 2025

    I'm afraid that has nothing to do with any of this and since this discussion is so old I'm going to lock it.

    Bill Silbert
    Community Expert
    Community Expert
    April 24, 2018

    The other QR codes which you successfully scanned—were they also created in InDesign? If so then I would suggest checking to make sure that you have the correct URL for the one that isn't working. If they were created through some other means then try using one of their URLs to generate a QR code in InDesign. I have found this feature to be relatively simple to use. You don't even need the "https://" or "www." in the URL. For instance I tested it by just putting in "amazon.com" and it worked fine.

    Known Participant
    April 26, 2018

    The other QR codes which you successfully scanned—were they also created in InDesign?

    I am not 100% if the answer is yes or no

    Another fellow told me that he just uses an online QR code generator and it seemed to work fine for him, save in EPS and I think from there it can be Placed into InDesign.

    Thanks for your reply.

    Inspiring
    October 26, 2021

    I am also having the same issue. InDesign does make it stupidly simple to generate QR codes, so I am unsure why it wouldn't be working?

    Anyone have any solutions for this?