Skip to main content
Participant
March 28, 2023
Question

I have a bug with InDesign since the latest update. The software crashes upon startup!

  • March 28, 2023
  • 3 replies
  • 228 views

I'm hoping to get some support ASAP as, at the moment, i'm unable to use InDesign which is a bit of a problem!

 

Since the most recent update(s), i've been unable to boot InDesign successfully. Every time it loads up, it just crashes entirely and won't be closed aside from using Task Manager.

 

Can anyone help me get this rectified, please?

 

Thanks in advance

This topic has been closed for replies.

3 replies

Geоrge
Legend
March 28, 2023

Ask Adobe Support Chat about it. Here the users forum, not a technical suppot. And tell us later what they do to help you.

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
Rishabh_Tiwari
Legend
March 28, 2023

Hi @Chris Rice ,

 

We're so sorry to hear about the trouble. Please try the suggestions shared here and if this doesn't help, please share the details asked by Bob.

 

Thanks

Rishabh

BobLevine
Community Expert
Community Expert
March 28, 2023

What version of InDesign? What operating system (exact build)? RAM? Processor?

Have you tried the usual steps of trashing preferences and / or reinstalling?