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dragonfire4848
Participant
May 30, 2026
Question

I have serial number for my Adobe CC but when I open InDesign or Photoshop it says I have 3 activations and must deactivate 1. I have only 2 installations. Nothing is in my Adobe Account either

  • May 30, 2026
  • 2 replies
  • 329 views

How can I deactivate an installation I don’t have and can’t get to?

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    May 30, 2026

    Are you sure you are not using Adobe CS

    I believe CC was always subscription based without a serial number. 

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    leo.r
    Community Expert
    Community Expert
    May 30, 2026

    What versions of InDesign and Photoshop are you using? Also, what operating system? You mentioned “serial number”, so I assume these are antique pre-subscription versions. In which case, you’re most likely out of luck as their activations cannot be managed anymore.