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Participant
April 17, 2023
Question

I need freaking help

  • April 17, 2023
  • 2 replies
  • 340 views

So apparently there is no f number to call, I ended my free trial, and ended my subscription after 2 days, but for some f reason they are still taking money from my account and now i have to pay 100 euros to end the trial, and there is no way to contact them, what the f is this s

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2 replies

Derek Cross
Community Expert
Community Expert
April 17, 2023

You can also access your Adobe Account via the Creative Cloud App (top right under your icon) and manage Billing and payment from there.

 

PaoloVeronelli
Participating Frequently
April 17, 2023

Hi, go here:
https://helpx.adobe.com/it/x-productkb/policy-pricing/customer-support-portal.htm
follow the first instruction and click on 'contact us'

It opens a Virtual Assistant but after the first questions leaves place to a human one.