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J
jerwin272380114yzb
Participant
July 31, 2023
Question

i need help

  • July 31, 2023
  • 2 replies
  • 388 views

Hi adobe evangelists,

 

I encountered a glitch, bug, or i dont what it is, but for some reason my layout become so small that you cant be able to zoom in.. I was just updating some i nformation on the file then all of a sudden i noticed my 1st, 4th and 5th pages became so small.. the black background is unselectable and I didnt do the black guide or i dont what that is... I dont know what happened here.. please help.. thanks

 

This topic has been closed for replies.

2 replies

L
Community Expert
LaubenderCommunity Expert
Community Expert
August 1, 2023

@jerwin272380114yzb said:

"Thank you Steve for replying back.. So i was able to open the file.. but now heres how it looks like though... im not sure why its doing this... thank you so much for replying..."

 

Do you mean the different sizes of the pasteboards?

I assume you saved or exported the damaged document to IDML and saved it again as InDesign document.

 

The different sizes of the pasteboards could be caused by elements positioned far from the pages at the outer edges of the pasteboard..You could check that by doing Select All when on a spread. Be aware that at the edges of the pasteboard graphic frames or other items could be positioned so that only the upper or lower edges are visible.

 

Just like in the screenshot that I attached.

( Hm. Currently I'm not able to insert images here... )

 

Regards,
Uwe Laubender
( Adobe Community Expert )

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
August 1, 2023

The first thing to try is to reboot your computer.

 

If that only happens in one file, there may be corruption in the document. You might be able to save it as an IDML file (File > Save As > InDesign CS4 or Later (IDML). Try opening the IMDL file in InDesign and see if that fixes the problem.

 

If it is happening in all your files, try restoring your InDesign preferences and caches. Here's how:

 

Adobe InDesign: Rebuilding Preferences and Cache FilesRocky Mountain Traininghttps://www.rockymountaintraining.com › adobe-inde...

J
jerwin272380114yzbAuthor
Participant
August 1, 2023

Thank you Steve for replying back.. So i was able to open the file.. but now heres how it looks like though... im not sure why its doing this... thank you so much for replying...

 

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
August 1, 2023

I suggested three things you could do. Which of the ones I suggested did you follow up with?

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