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Emma5EEA
Participant
November 22, 2020
Question

I've lost my work on Indesign on Mac Book Pro - How can I get it again ?

  • November 22, 2020
  • 3 replies
  • 241 views

Hello, 

 

I'va lost my work on Indeisgn plateform for Macbook Pro, when I try to click on my document, it wrote me "the document doesn't exist anymore - maybe it's using by another pleteform - or you don't have the legal access..."

 

Can somebody help me please ?

 

Thank you a lot,

 

Emma

This topic has been closed for replies.

3 replies

Dov Isaacs
Dov Isaacs
Legend
November 22, 2020

… And of course, you regularly backup your computer, right?

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
November 22, 2020

Did you check the Trash?

 

~Barb 

~Barb at Rocky Mountain Training
jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
November 22, 2020

Where did you save your work? On your hard drive? Your Creative Cloud folder? Anywhere else? If it is on your hard drive, did you try to seach for it using Spotlight? (the magnifying glass icon at the very right top of your screen).

E
Emma5EEAAuthor
Participant
November 30, 2020

Hello, 

 

I check it everywhere on my computer, my computer trash and my backup and on my hard drive.

 

I have finally understand that it because of two backups for the same file...

 

I had two files for the same work and when I was working on one of them, and when I save it, this backup was only on one of them.

 

So, when I have opended the other, I was back on the last backup, so nothing more...

 

The best alternative was to start again my work, and this is what I did !

 

Thank you so much everyone for your help !

 

Emma K

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