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Participant
April 30, 2025
Question

Icon for iDesign files that appears white.

  • April 30, 2025
  • 1 reply
  • 634 views

My question: Icon for InDesign files that appears white and not with the InDesign logo. What could be the reason? Is it a matter of different versions? In any case, when I double-click on the icon, the files open in InDesign. Thank you for your answer. What needs to be done to restore the normal situation?

1 reply

Abhishek Rao
Community Manager
Community Manager
April 30, 2025

Hi @Elishah98A5,

 

Thanks for reaching out. It could be related to file association issue on your system. Since the files still open correctly when double-clicked, that's a good sign, but to restore the correct icons, you can try reassigning the file type to InDesign again.

Could you also share a sample screenshot of what you're seeing on your end? That would help better understand the issue. Additionally, please let me know which version of InDesign and operating system you're using.

 

Looking forward to your update!

Abhishek

Participant
April 30, 2025
Thank you very much dear Abhishek,
I am using Windows version 10, InDesign version 2025.
Attached a sample screenshot.
On the right are two InDesign files, as you can see they are white. Before I was going to answer your email I checked the properties of the bottom icon, and what you see is that in the file name line the icon is white, and next to the open with heading the icon is an InDesign icon.
Thank you very much,
 

 

Anubhav M
Community Manager
Community Manager
April 30, 2025

Hello @Elishah98A5,

Thanks for sharing the details. Could you try rebuilding the icon cache in Windows using the suggestions in this third-party article (https://adobe.ly/4d66fN2) to see if it helps?

Looking forward to hearing from you.

 

Anubhav