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Participant
April 12, 2024
Question

ID 19:3-läuft sehr schlecht

  • April 12, 2024
  • 3 replies
  • 293 views

Nach dem update auf 19.3 läuft ID stellenweise sehr schlecht. Auf meinem MAC wird z.B. beim Fenster "Zeichen" poppt kein Fesnster mit den Fonts auf. Oder nur gelegtlich und dann lässt es sich nicht meht schließen. Kann mir nicht vorstellen, dass dies so gewollt ist.

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3 replies

hrohmannAuthor
Participant
April 12, 2024



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macOS Ventura Version 13.6.6



 


Mit freundlichen Grüßen Hans Rohmann


 


06071 25837 - 0176 99656580


hansrohmann@online.de



leo.r
Community Expert
Community Expert
April 12, 2024
quote
macOS Ventura Version 13.6.6
 
By @hrohmann

 

If the suggestions provided by @Eugene Tyson don't help:

 

You mentioned that the problems started after updating to 19.3. Did you update from an earlier version of InDesign 19? If so, try to revert to an earlier version (you can do so from the Creative Cloud app). If it does solve the issues, then at least you'll know they're indeed somehow related to 19.3. Report back here then.

 

 

leo.r
Community Expert
Community Expert
April 12, 2024
quote

On my MAC, for example


By @hrohmann

 

Your macOS version?

Community Expert
April 12, 2024

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html