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bluedesigner
Participant
October 29, 2020
Question

ID Crashing on Mac since CC 2021 update

  • October 29, 2020
  • 1 reply
  • 282 views

Last week I ran into this issue after updating to Catalina 10.15.7, I uninstalled and used an older version of InD. Then CC 2021 came out and seemed to fix the problem for a few days. Now it's back to crashing on start up again. Did the same stuff I did last week, uninstalled the program and reinstalled. Turning everything off and on. Troubleshooting isn't getting me anywhere. The other newly updated CC 2021 programs are working just fine, and all of them are working on my Windows laptop including InD. Could it be Suitcase Fusion? I cleared the settings upon opening InD.

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1 reply

Steve Werner
Community Expert
Community Expert
October 29, 2020

You didn't mention restoring your InDesign preferences. That helps some people:

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDesign

bluedesigner
Participant
October 30, 2020

Those steps didn't help me either.

bluedesigner
Participant
November 3, 2020

I'm now having the same problem with Illustrator.