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Dee22575246sxjk
Dee22575246sxjk
Participant
September 24, 2022
Question

ID CS6 locks up at startup

  • September 24, 2022
  • 7 replies
  • 391 views

Hey all

 

Using Win10 and ID CS6. Up until recently, it's worked a charm; open legacy documents, create new ones. Here in the last few days--say, a week--ID will go through the process of starting, reach the point of populating the work screen with all my tool windows, and bring up the default ID greeting screen, and stop, cold. I thought maybe it was just taking a while loading, or finalizing, or reaching out for updates. But even after a 20-minute wait, nothing happens; ID's out. However, today I tried double-clicking on an existing ID document, and it opened up just fine. Made edits, re-saved it, no problem. So ID's still in there, just crippled by something new.

 

Any idea why ID would be doing this? I googled 'ID CS6 locks up at start' and got essentially zero results. Searched here and found posts, some interesting, but nothing on this problem.

 

Any suggestions? Thanks!

 

Dj

This topic has been closed for replies.

7 replies

L
Community Expert
LaubenderCommunity Expert
Community Expert
September 29, 2022

Hi @Dee22575246sxjk ,

just a note: I also can confirm that my old InDesign CS6 is still running on my Windows 10 laptop.

No issue so far. Need it sometimes to verify if bugs shown in newer version are already in CS6. That's it. All of my current projects are running on newer versions of InDesign. From 2020, 2021 and 2022…

My customers all have updated and are on Creative Cloud.

 

Regards,
Uwe Laubender

( Adobe Community Expert )

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
September 28, 2022

One thing that should be made clear is that for most users Windows 10 routinely updates itself. When this happens there is no allowance made for how that might affect older versions of programs running on the OS. Especially versions that are as out of date and unsupported as CS6. That is why all of your problems have seemed to pop up so suddenly. Bob's suggestion about running in Windows 7 compatibility mode is probably your best bet to keep using CS6. 

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    September 29, 2022

    I'm a Win10 User, doing the bulk of my InDesin Work in CS6, without resorting to compatibility mode. Never had a problem.

    I think some of you folks are too quick to jump to the old software/new OS incompatibilty option instead of trying to find out waht the problem really is.

      James Gifford—NitroPress
      James Gifford—NitroPress
      Legend
      September 29, 2022

      Maybe. I've certainly nursed ancient software along many times. But CS6 is over ten years and several OS revisions ago (on both platforms). Most who ask are not technically skilled and have been using the one setup for many years. I'm not sure it's possible to walk them through all the tweaks and patches and fixes on a forum, and I'm not sure that this is the forum on which to do it.

       

      I think starting most such inquiries with a warning that the major factor may be obsolescence that is going to be difficult to impossible to get around is the right beginning. If they show enough savvy to understand compatibility modes and turning off OS updates and so forth, those of us with old system experience can usefully guide them. But most seem to get confused pretty quickly when we talk about digging out archive versions and so forth, so...

       

      —

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      September 28, 2022

      Get it loaded by opeing your old file, then go to Help > Welcome Screen... and check the box in the bottom left corner: Don't show again.

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      September 28, 2022

      Hi @Dee22575246sxjk ,

      what's your exact version of InDesign CS6 ?

      What's your exact version of Windows 10 ?

       

      Are you using a perpetual version of InDesign CS6 or do you use InDesign CS6 as part of your Adobe Creative Cloud Subscription? Did you ever install Adobe Creative Cloud and used InDesign CS6 in the test phase on your machine?

       

      Thanks,
      Uwe Laubender

      ( Adobe Community Expert )

      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      September 24, 2022

      My only suggestion is to run it under Win 7 compatibility mode, but with each Win 10 update you get further and further from a compatible system.

        James Gifford—NitroPress
        James Gifford—NitroPress
        Legend
        September 24, 2022

        CS6 is almost wholly obsolete in every way, including some deep code and OS support ways. Even legacy systems that have been running fine can be stalled by a minor driver, system or OS update.

         

        You might try resetting ID's preferences with the following procedures. Not sure how well it work/s/ed on CS6, but it's a magic wand for fixing all kinds of app bugs on the current stuff.

         

        https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

         

        I really wouldn't rely on CS6 being functional much longer, in any case, unless you build a completely static system on Win7 or Win10 and never update anything on it... which will generate other problems.

         

        —

          Willi Adelberger
          Community Expert
          Willi AdelbergerCommunity Expert
          Community Expert
          September 24, 2022

          What  OS?

          How did you install it?

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