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Robert at ID-Tasker
Legend
August 16, 2023
Question

IDMLing not fixing the file...

  • August 16, 2023
  • 3 replies
  • 308 views

I've received a file from a client - and it is somehow corrupted... 

 

I can work with it - do "normal" things - but when I try to open Cross-Reference panel - it crashes InDesign every time. 

 

First step was IDMLing - but it didn't help...

 

The only thing that helped was to move pages to a new document... 

 

Unfortunately, I can't share the document. 

 

Any ideas / suggestions? 

 

 

This topic has been closed for replies.

3 replies

Barb Binder
Community Expert
Community Expert
August 16, 2023

Robert:

 

Is this a threaded-frames long document? If so would just create a new file and copy the text over. You can export master page elements as snippets and load styles. It shouldn't take too long to recreate. You may want to recreate the x-ref formats, though. 

~Barb

~Barb at Rocky Mountain Training
Robert at ID-Tasker
Legend
August 16, 2023

The thing is - it's bunch of TFs per page - nothing is threaded... Yes, sounds strange but it's easier for the client to keep up with changes in the document.

 

Cross-Refs was just an idea to make document more usable after doing what I had to do - and this unearthed the problem.

Transferring it to a new document piece by piece won't be a problem - ID-Tasker will handle it.

 

Peter Spier
Community Expert
Community Expert
August 16, 2023

If moving pages works, go with it.

Robert at ID-Tasker
Legend
August 16, 2023

Yeah, that's what I've done - but it's extremely strange... 

 

Looks like IDMLing isn't the perfect fix...

 

Maybe I'll use ID-Tasker to split document into parts - single pages - and then let him to "examine" each page... 

 

James Gifford—NitroPress
Legend
August 16, 2023

Have you tried CRs in another doc, just to make sure?

 

I wish I wish all the linked entities weren't so freakin' fragile. 😞

Robert at ID-Tasker
Legend
August 16, 2023

Of course, that was the first thing I've done - after few crashes and IDMLing. 

It's not a problem with my installation of InDesign - it's just this particular document. 

 

One more thing - even after moving pages - there is still something wrong - the dropdown in the middle that let's you select how Cross-Ref will look like - Para, Para - PageNo, etc. - is blank - but I can add my own entries... 

Other files show those default options. 

 

Peter Spier
Community Expert
Community Expert
August 16, 2023

Blank dialogs is usually the result of corrupt cache files. Have you trashed those?