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Participant
May 13, 2010
Question

Illustrator CS5 save to jpg bug - strange white lines

  • May 13, 2010
  • 8 replies
  • 28504 views

When I try to export my vector to jpg: Save for web and devices -> jpg with big resolution (8000x8000)appear strange white parallel lines at the jpg image. But if it (2000x2000) it's look fine

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    8 replies

    Jacob Bugge
    Community Expert
    Community Expert
    August 14, 2010

    utest and others,

    Hopefully, the 15.0.1 update will solve it:

    http://www.adobe.com/downloads/updates/

    Participant
    August 14, 2010

    It does, thank goodness. I found it soon after posting this.

    Participant
    August 11, 2010

    I've been having the same problem. It's really frustrating.

    July 18, 2010

    I have this exact issue.

    Happens in "Save for web" and in "export". I managed to keep CS4 still installed and took the exact same file and "exported" it and "saved for web", and no issue at all in CS4. This is def. an issue that has popped back up in CS5 then.

    On my attached image there is no gradients or special effects, just clipping masks.

    I've tried the new options they have in save for web, "Art Optimized" and "Type Optimized". The issue does not happen in "Type Optimized" but the quality in type optimized is lower and it renders the exact same as the vector file appears(so colors bleeding out a pixel behind some objects etc.) The issue does happen in "art optimized".

    Issues happens when saving in png and jpg format, with or without transparency.

    I've attached an example, notice the lines in her face. (same as initial attached image)

    So is this a "wait for an update" sort of scenario? or is this a "use a different program to save for web" scenario?

    July 16, 2010

    I+m having the same issue in files with no transparencies. In fact, no raster effects, nothing but plain gradient and solid fills.

    Participant
    June 21, 2010

    I'm having the same problem, I exported the same file in cs4 and in cs5.  No problems in cs4, but in cs5 the higher the resolution the more lines I got.  This is frustrating!

    Participant
    May 15, 2010

    original vector is 800x800, red is two objects - red and white 20% transparency (it's part of gass button)

    when save jpg 2000x2000 it's fine

    when save jpg 3000x3000 or biggest it have white lines

    png, gif have some problem

    Illustrator CS4 save this as jpg 8000x8000 fine

    Maybe cs5 have new rasterization module?

    Just try rasterize Edit->rasterize - new image have white lines

    Participant
    May 15, 2010

    I think its not about CS5 but your image looks like it has some masks or effects so my suggestion what if you make it a raster before you slice it or check what happens when you save that slice to a different famat

    Imran

    May 14, 2010

    A few years back this started showing up when Adobe entered into transparency in Illustrator.  I think there was a reason transparency was left in Photoshop, but then was introduced in vector graphics and has been troublesome ever since.  That said, it appears to be some sort of "stitching" going on in the preview or the file itself.  I wonder if the file prints fine or you see the lines in a high res proof?  There also could be some compression artifacts in play as well.  It may require you to test a few different levels of compression in your .jpg's.  Also, you might want to check your document raster effects resolution.  Not sure where you plan on going with the file, but the higher the resolution, the better.