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Inspiring
January 18, 2023
Answered

Image Objects showing as grey boxes InDesign 17.4

  • January 18, 2023
  • 3 replies
  • 764 views

Hi, I am having an issue with images being dropped into InDesign showing as grey boxes. I have already check my Display Performance and it is set by default to Typical Display. I have quite InDesign, restarted my computer and re-dropped the image into the document with the same results. I know that this typically happens when Display Performance is set to Fast Display but that is not the case here. Any ideas would be greatly appreciated!

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Correct answer popcorn83

I haven't changed anything but today it started working properly. I'm not sure what the problem was but it seems to have resolved itself.

3 replies

popcorn83AuthorCorrect answer
Inspiring
January 20, 2023

I haven't changed anything but today it started working properly. I'm not sure what the problem was but it seems to have resolved itself.

Barb Binder
Community Expert
Community Expert
January 18, 2023

Hi @popcorn83:

 

Also note that Display Performance is located in three separate areas in InDesign. It's in Preferences, the View menu in the Object menu. Where exactly did you check?

 

~Barb

~Barb at Rocky Mountain Training
popcorn83Author
Inspiring
January 18, 2023

Just in case it makes a difference, I am running the app on macOS Monterey Version 12.6.2

Steve Werner
Community Expert
Community Expert
January 18, 2023

If this happens to all your images, it could be that you may need to restore your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Or, if in only one file, there could be file corruption. Save as IDML (File > Save As > InDesign CS4 or Later [IDML] Then reopen the IDML file.