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JH-Wendy
JH-Wendy
Inspiring
February 22, 2024
Answered

Images disappeared into a 0x0 frame, and I can't resize!

  • February 22, 2024
  • 3 replies
  • 616 views

I have a document with 2 layers.  Each layer has a different version of the same images.  (i.e one is for print and static, 1 is for the web and is interactive.)  I have dozens of these interactions, but on 1 spread and 1 spread only, all of the images on the web layer have reduces to  size and scale of 0 and if I try to change it, I am told that the change would cause the item to leave the pasteboard.  I have no idea what caused this, a few saves ago, the were working fine and to my recollection I  have done nothing to these items to cause this.  The rest of the interactions in this document work as intended.

 

(I export the document using:  Adobe PDF (Interactive) and I am working on a PC, Windows 11

 

Any suggestions would be GREATLY appreciated I am soooo stuck! 🙂

Thanks!

Wendy

    This topic has been closed for replies.
    Correct answer jmlevy

    Try to export the file as IDML.

    3 replies

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    February 22, 2024

    It's a known / old bug - you need to delete them and re-create.

     

    Any chance you can share your document for investigation? Just this page / spread - you can delete other elements - it might be possible to do something from the scripting.

     

    jmlevy
    Community Expert
    jmlevyCommunity ExpertCorrect answer
    Community Expert
    February 22, 2024

    Try to export the file as IDML.

    JH-Wendy
    JH-WendyAuthor
    Inspiring
    February 22, 2024

    Thank you JMLevy, that worked.  I exported it then save as back to the original .indd file.  It only retained the first of the interactions for each thing, but it was a simple matter to put back the return interaction.  Appreciate the assist.

    Rene Andritsch
    Community Expert
    Rene AndritschCommunity Expert
    Community Expert
    February 22, 2024

    Would it be possible to just delete them and insert them anew?

    JH-Wendy
    JH-WendyAuthor
    Inspiring
    February 22, 2024

    Yes it would, but I need to know how to solve this in the future as well.  Because they are interactions with buttons and triggers, it would be a pain to recreate them.  I certainly don't want to have to do this again, next time! 🙂  There are 7 of them in this spread.

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