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Participant
May 18, 2024
Question

Images missing when publishing online

  • May 18, 2024
  • 1 reply
  • 339 views

I am trying to publish a document online but all my images are missing from it. Nothing looks wrong in the indesign document, all the images are linked. I have tried the advance features also and it doesnt matter how I publish it (png or jpeg) all the images are missing. Does anyone know how to fix this issue??

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1 reply

Community Expert
May 19, 2024

What version of InDesign?
What OS is it and version number?

 

Can you publish a simple document online with images - or is it just this one document in particular?

 

How are the images linked - did you use File>Place - did you copy and paste them in - are there image links in the links panel?

Can you share a sample document or the link to the published online?

 

Here's some standard things to try

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

----

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html