Skip to main content
Participant
April 8, 2025
Question

Imported JPGs in InDesign

  • April 8, 2025
  • 3 replies
  • 302 views

Hello there, 

 

I've noticed an odd occurence recently, where my imported JPGs are doing fine in InDesign, even after closing program multiple times. Then suddenly, I open the project and it's distorted with a glitch/artifact looking image (still attached). 

 

If anyone has any pointers, it'd be greatly appreciated. I've tried to re-install the program. I started with TIFFs intitially, then downsized to JPGs. 

 

Thanks, 

3 replies

Robert at ID-Tasker
Legend
April 8, 2025

@mattc57008251

 

So the same JPEGs where OK and then started to not be OK?

 

Or have you converted them somehow in the meantime?

 

Community Expert
April 8, 2025

Further to @Abhishek Rao how did you save the jpg? 

 

Sometimes saving batch things online or with 3rd party converters can cause compression to a jpeg that is not supported in InDesign - which is something I've seen before. 

 

Were your images converted or did you save your TIFs in Photoshop as JPEG? 

Or what program did you use to save your TIF to JPG? 

Participant
April 8, 2025

Hey Eugene,

 

Thanks for the message. Yeah that could also be the source of the problem. I converted my TIFs in Preview to JPGs. Should I try converting the files in Photoshop?

Community Expert
April 8, 2025

Yeh - I think that would be better.

 

 

Abhishek Rao
Community Manager
Community Manager
April 8, 2025

Hi @mattc57008251,

 

Thanks for sharing the screenshot. Could you let me know which version of InDesign you’re using and what operating system you’re on?

In the meantime, if you’re on macOS, head to Preferences > GPU Performance and try turning off GPU acceleration if it’s currently enabled and share your observations. 

Also, do the original JPGs appear normal when viewed outside of InDesign? Is this happening in just one file or across multiple documents? If possible, try placing the same image in a new InDesign file to see if the issue repeats. You might also want to save the current file as an IDML and open it to check if that clears it up.

Let me know how it goes. 

 

^
Abhishek

Participant
April 8, 2025

Hey Abhishek,

 

Thanks for getting back + the info. I'm on version 20.2 working off of an iMac/macOS Sequoia 15.3.2. 

 

I tried turning off the GPU Performance, which only slowed the program but didn't remedy the glitchy images. 

 

It's happening across all of the imported JPGs (about 70 of them). 

 

And quick update: I did just switch Display Perfomance to Typical, which brough back the illustration JPGs to their normal settings, though low res now. 

 

I will try saving to an older version of IDML now. 

 

Thanks for the help so far and let me know if any other ideas surface!