Imported PDF "insert" edits not working consistently

One of my clients is a book publisher. The editor annotates the PDF book layout, then returns the PDF to me to make the edits. She knows how to properly use Acrobat editing tools and is consistent in her usage. For the most part, our process works great. However, one weird and aggravating thing happens multiple times in almost every book we work on. When the Acrobat edits are imported into InDesign, some number of the "insert" edits will come in as "Accept" while others come in as "Resolve." The editor is using the same tool in Acrobat for all the inserts she marks. We've talked this over, and there seems to be no rhyme or reason why InDesign would import some inserts as "Accept" and others as "Resolve."

The edits flagged as "Resolve" do not show up with easy-to-spot blue symbols in the InDesign document, the way the ones with "Accept" show up.  Because of this, I have to closely follow every PDF I work with as I make corrections so that I have a visual of the page/para/line where these "Resolve" inserts are and can then find them in the corresponding place in the InDesign document. This slows down my work considerably. For instance, the book I'm working with right now has a total of 1,319 edits. The inserts that came in as "Resolve" are plentiful. I expect this will add at least several hours to the work.

Has anyone else had this experience? Do you know if there's a different way to mark Acrobat so this does not happen? Or is it a glitch that Adobe hasn't fixed??? Any thoughts or tips would be appreciated. 🙂