Importing User Settings Error

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I have a new laptop, but whenever i try to import user settings im having the error “Incompatible locale detected. Please choose a valid file to proceed”.

both versions are updated to the latest : 21.4.1 x64

ragnar69Correct answer

Participant

I solved the issue by reinstalling InDesign and making sure both version language install are the same. Thanks to all!

ragnar69AuthorCorrect answer

Participant

I solved the issue by reinstalling InDesign and making sure both version language install are the same. Thanks to all!

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Bill Silbert

Community Expert

What is the exact version of the operating system that you’re using?

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leo.r

Community Expert

Frankly, I haven’t seen this before, but here’s a similar question:

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