Impossibilité d'installer Indesign et Photoshop avec MAC OS X SIERRA

Forum|Forum|5 years ago
November 16, 2020
3 replies
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Bonjour

J'ai un Mac Sous OS X Sierra (V 10.12.6) et je ne peux pas installer InDesign et Photoshop. Creative Cloud ne me permet plus de télécharger des versions antérieures. Quelle est la solution, sachant que je paye une licence complète Adobe ?

Merci pour votre réponse

Activation billing and install

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Correct answer Bill Silbert

A Creative Cloud subscription only allows access to the latest version of the programs plus one version back. That would mean that at present CC 2021 and CC 2020 are the only readily available versions. However, both of these versions require Mojave (OS X 10.14) or later in order to be installed. You can either upgrade your Mac to at least Mojave or try contacting Adobe Customer Care https://helpx.adobe.com/contact.html to see if there is a way to download a version compatible with your Mac.

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Bill Silbert

Correct answer

Community Expert

A Creative Cloud subscription only allows access to the latest version of the programs plus one version back. That would mean that at present CC 2021 and CC 2020 are the only readily available versions. However, both of these versions require Mojave (OS X 10.14) or later in order to be installed. You can either upgrade your Mac to at least Mojave or try contacting Adobe Customer Care https://helpx.adobe.com/contact.html to see if there is a way to download a version compatible with your Mac.