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Participant
July 1, 2024
Question

Incident Publish Online

  • July 1, 2024
  • 3 replies
  • 154 views

Bonjour, mon lien Publish Online (généré depuis InDesign) fonctionne 10 secondes en ligne, puis un message "Document introuvable" apparaît. Quand je publie un nouveau lien, il arrive que le message d'erreur apparaisse tout de suite. D'où vient l'incident ? Merci

3 replies

Abhishek Rao
Community Manager
Community Manager
March 25, 2025

Hi @Aude31385452uy4k,

 

 

I just wanted to check in and see if you're still facing the issue or if it’s been resolved. If the problem persists, could you confirm if you've tried removing any special characters (mentioned by Robert) from the file name and then tested again? Let us know the update or if you still need assistance. 

 

^

Abhishek

Robert at ID-Tasker
Legend
March 8, 2025

@Aude31385452uy4k

 

Do you have any diacritics in the name of the file?

 

Like ë, ï, ü, é, è, etc.

 

JR Boulay
Community Expert
Community Expert
March 8, 2025

Bonjour

 

Pouvez vous partager un de ces liens ?

Parce-qu'en l'état il est très difficile de répondre.

Acrobate du PDF, InDesigner et Photoshopographe