InCopy: Unable to lock following Files

Forum|Forum|5 years ago
July 29, 2020
3 replies
2556 views

Hi Guys,

I'm a Designer in a company and I'm trying to set up a InDesign/InCopy-Workflow with one of our editors. My version is German, so I hope my translations are kind of correct.

I designed a layout in InDesign and exported it for InCopy via "Edit -> InCopy -> All Texts". All files are saved in a folder in the Creative Cloud and I shared this folder with my colleague. So, unfortunatley when she is opening the file in InCopy on her Mac, there is an error message saying "Unable to lock following files ... " an then one of .icml-Files is named. So she is not able to check in or out and can't edit the text. You can see parts of the screenshot below. When I'm opening it on my system, everthing works fine.

Anyone had this message before or got the solution for this?

Thank you very much,

Konstantin

Z

zafdaddy

Participating Frequently

Still getting this error in 2025. With no sync sharing any longer, where would I change any permissions to resolve this error?
Workflow is document created on Macbook Pro-OS 26.0.1. Document and Stories folders collected and placed on BOX>
Editor working on a PC opens the document from BOX and gets the error when trying to open a story.
Workflow and files were working fine a week ago. No updates, changes, or new additons. The problem started today.

D

defaulteyorhyo7uoxp

Participant

When this came up for me, it turned out I did not give Editing acces (only View access).

Good luck!

CABE_Martha

Participating Frequently

Thanks for the tip! I also had the "Unable to lock following files ... " message showed up for one of the proofers and it turned out that I had only given them view access. Problem solved! Most editors/proofers are on PCs and this set up works great. As soon as they download InCopy, they get Creative cloud. Helping them find CC in their files is a lesson in patience! HA! But once they open the file, it easy!