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uk@kueperundkueper.de
uk@kueperundkueper.de
Participating Frequently
October 26, 2020
Answered

IND CC window does not close

  • October 26, 2020
  • 2 replies
  • 2196 views

Hi everyone,
my IND files can be closed correctly but the main window doesn't close with it. It freezes instead. Thus I always have to go all the way to „close immediately" > indesign > end. That means I have to restart the program from zero for editing my next indesign file.

Thanks for any good advice

UK

This topic has been closed for replies.
Correct answer Eugene Tyson

Try resetting your preferences

Restore all preferences and default settings
  1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

 

Or try https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

2 replies

uk@kueperundkueper.de
uk@kueperundkueper.deAuthor
Participating Frequently
October 26, 2020

Thanks Eugene. 

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
October 27, 2020

Did it work? Which one?

uk@kueperundkueper.de
uk@kueperundkueper.deAuthor
Participating Frequently
October 28, 2020
  1. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
    E
    Community Expert
    Eugene TysonCommunity ExpertCorrect answer
    Community Expert
    October 26, 2020

    Try resetting your preferences

    Restore all preferences and default settings
    1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
    2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

     

    Or try https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

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