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Participant
September 23, 2023
Question

INDD 2022 Crashing

  • September 23, 2023
  • 4 replies
  • 470 views

My computer (Macbook PRO runnin OS Montery) rebooted during the night. INDD was running with a file open. INDD now crashes when I am trying to open the program. Please advise. Crash report is below.

 

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Translated Report (Full Report Below)
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Process: Adobe InDesign 2022 [866]
Path: /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/Adobe InDesign 2022
Identifier: com.adobe.InDesign
Version: 17.2.0.20 (17200)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-09-23 07:37:15.0063 -0600
OS Version: macOS 12.6.8 (21G725)
Report Version: 12
Bridge OS Version: 7.6 (20P6072)
Anonymous UUID: EF8CE2EF-53B6-54F6-EC9F-C289B0F0EA69


Time Awake Since Boot: 150 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

 

[SNIPPED BY MODERATOR]

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4 replies

Frans v.d. Geest
Community Expert
Community Expert
September 25, 2023

All around the world we now know. Adobe fu**ed up. They say they are 'looking into it'... I would not hold my breath.

This is a worldwide clusterf***k, my clients are FURIOUS 🙎🙎🤬

fabio guidog92344932
Participant
September 26, 2023

Se non lo hai già fatto, ho risolto ora installando la versione 17.4 e pare funzionare.

BobLevine
Community Expert
Community Expert
September 24, 2023

Why are you not upgrading your operating system or InDesign? How much RAM do you have? Any third party plugins?

fabio guidog92344932
Participant
September 25, 2023

Mi intrometto nella discussione e segnalo che anche con sistema operativo più recente il problema persiste e pare essere a livello mondiale, randomico e multipiattaforma. Questo mette in crisi tutte quelle persone che devono lavorare tassativamente con questo software e non riescono a consegnare il lavoro nei tempi stabiliti. La Adobe dovrebbe prendere in mano la situazione e contattare gli utenti rassicurandoli e non lasciandoli in balia di loro stessi. Anche percé ogni mese si paga per avere il servizio!!!

BobLevine
Community Expert
Community Expert
September 24, 2023

Please do not post full crash reports here. Put them on pastebin.com and provide a link.

September 23, 2023

Upgrade to InDesign v17.4 but NOT newer.

Participant
September 23, 2023

I just reinstalled version 17.2 and am having the same problem.

September 23, 2023

You have to install 17.4 not 17.2.