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R
rassi33894461a994
Participant
April 23, 2025
Answered

Indd File Error in Acrobat

  • April 23, 2025
  • 1 reply
  • 694 views

I exported two pdfs from indesign and it looked good, no errors or warnings. I opened it in microsoft edge and it looked good to.

I opened it in Adobe Acrobat and I got an error warning box: an error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.

The preview on acrobat, though, still looked good.

The issue was that when I printed it (professionally) on one pdf a bunch of right side pages were completely blank and white and the other pdf only 4 pages of 16 printed.

I really need this file, any assistance will be really appreciated.

 

Correct answer Eugene Tyson

Hard to know what's wrong.

 

Try exporting half the amount of pages and see if the error occurs in Acrobat.

If it doesn't try the other half.

 

Whatever half it fails on it is likely where the error is. 

It may be on both sides, so if you get an error keep dividing and conquer the pages until to hit the problematic issues. 

 

You can share the file(s) here publicaly or by DM if you wish to stay private and we can take a look.

1 reply

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
April 23, 2025

Microsoft Edge is what's called a third-party PDF reader and doesn't comply with all PDF aspects, it's just a reader.

Only Acrobat is a true PDF viewer and the only reliable PDF viewer. 

 

For professional printing did they not  contact to you tell you of any warnings or an error in your PDF? Did you get a proof or did they email you a sample of the RIPed file? 

 

I've no idea what happened or what the error is - I've never seen that warning before. 

 

Hard to diagnose the exact issue without seeing the InDesign files and the bad PDFs. 

 

 

R
rassi33894461a994Author
Participant
April 23, 2025

Thanks so much for your response.

I recieved proofs from the printing place and that's where the pages were blank.

They were the ones who told me about the error in acrobat, and when I opened it in acrobat I got the same error.

We decided to go ahead with the proofs anyways because it looked fine on acrobat once I pressed OK to the error box.

Do you have any suggestions?

 

E
Community Expert
Eugene TysonCommunity ExpertCorrect answer
Community Expert
April 23, 2025

Hard to know what's wrong.

 

Try exporting half the amount of pages and see if the error occurs in Acrobat.

If it doesn't try the other half.

 

Whatever half it fails on it is likely where the error is. 

It may be on both sides, so if you get an error keep dividing and conquer the pages until to hit the problematic issues. 

 

You can share the file(s) here publicaly or by DM if you wish to stay private and we can take a look.

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