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Participant
February 17, 2020
Question

IndDesign CC crashes

  • February 17, 2020
  • 1 reply
  • 220 views

Hi

 

Work on Mac Book Pro under OS 10.13.6 and recently (yesterday evening) encountered repeted crashes with indesign (on creative cloud). 

-Deleted the cache memory of the app

-Uninstalled and re installed the app

-Cleaned fonts in Book of polices

-Deactivated the GPU in IND prefs

-Even encountered (after many crashes) an apple restart on the apple sos partition (!) (and started the unistal end re install procces of Ind)

 

Thanks for informations and help uou'll be able to provide !

Sorry for my english 8(

Isabelle

 

The crash log : https://pastebin.com/qC8JQuh4

 

{Edited by MOD}

 

 

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1 reply

Participant
February 18, 2020

Have You tried deleting all preferences? most of the time this is a solution.

If this doesn't help, try to  remove any plug-ins and restart.

I've crashed indesign before because of plug-ins