Indesign 18.5 Crashing

Forum|Forum|2 years ago
August 4, 2023
2 replies
436 views

I can only open Indesign by deleting the preferences which isn't ideal.

Why is my indesign not opening like normal, I'm on a Mac.

Is it a storage issue?

Any suggestions welcome.

Bug

This topic has been closed for replies.

Barb Binder

Community Expert

What steps are the two of you following? The keyboard shortcut as you launch, or are you deleting the preferences and caches files from the your drive? If the former, please try the latter.

See: https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

~Barb at Rocky Mountain Training

Steve Werner

Community Expert

I agree with Barb. The latter method she suggested always works for me. In fact, I usually refer people to the link she created to describe the process.

Nic Actual

Participant

I am having the exact same issue. And as soon as I close it doewn it wont re-open unless i delet prefs.
Thought it was a particular file - but even creating a fresh file with nothing but a white block... same issue, save, Quit InD and then it wont re-open.

Steve Werner

Community Expert

When doing an InDesign update (like 18.5) some systems require restoring preferences and caches to return to normal behavior. It doesn't happen to everyone. It hasn't happened to me.

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