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Q
QJA - Queensland
Participant
September 26, 2023
Question

InDesign 18.5 will not package document

  • September 26, 2023
  • 1 reply
  • 161 views

I have read throught the discussion posts and I am getting really frustrated.  My InDesign document will not package - getting that cannot link error. Checked and tested the profile, the images do not have odd characters in them and the images are in CC Libraries - nothing is working.

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1 reply

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
September 26, 2023

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,down%20list%2C%20select%20Other%20Versions.

 

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Report bugs or make a feature request

https://www.adobe.com/products/wishform.html

 

Q
QJA - QueenslandAuthor
Participant
September 27, 2023

Hi Eugene

I ended up trying that and it still did not work.   I sent through some files to my printer who was able to check in pre-press to troubleshoot.  The issue was that the images were linked to CC Libraries ( I think there was some update to that recently).  When I linked to the same images saved on the PC desktop I was able to successfully package as it "embeds" the images and exports links into the package.  I did not try linking to my creative cloud offline files so will attempt that next time but it was many hours of frustration for what has been a simple task previously.  My printed magazine is now in production thank goodness.

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