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100pk
100pk
Inspiring
November 2, 2022
Question

InDesign 18 AND MacOS Ventura: missing panels

  • November 2, 2022
  • 5 replies
  • 5655 views

After a restart the default state of all CC apps seem to be that my panels are missing.

After ‘reset workspace’ they are live again.

Anyone else having this issue?

    This topic has been closed for replies.

    5 replies

    P
    philwareham
    Known Participant
    May 23, 2023

    Thought I'd just pop in here and say that the missing panels bug seems to have been fixed for a few weeks now in all my Adobe apps (not sure what version or MacOS update fixed it, but the issue hasn't arisen for me for a while). So that's good.

    M
    Miffy.lw
    Participating Frequently
    March 3, 2023

    I'm having this too with Ventura via InDesign/Photoshop & Illustator 2022 (since upgrading from 2021, older version due to custom plugin within Indesign for main client) I do not use the 'application frame', so no fix there. I have to reset workspace every time I open the apps. I have M1 max Studio with external mointor via the studio display (I know right fancy pants).... would love to know if a fix due soon as ill be stuck like this for at least a year before clients upgrade to CC23.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    March 3, 2023

    There is almost no chance of anything other than a security update being issued for older versions of Adobe software.

      Steve Straus
      Steve Straus
      Known Participant
      March 3, 2023

      Unfortunately, this bug has crept into all versions of ID and IL and not only part of the old version. Since I have clients that run all versions of ID and IL, I need to keep them all on my machine. . .

        nicorohrbach
        nicorohrbach
        Participating Frequently
        February 24, 2023

        I do have the same issue on my MacBook Pro since updating to macOS Ventura. (And again the same thing on my Mac Studio at work.) Even with the latest version of InDesign 2023 (version 18.2).

         

        Since 4 months Adobe tells us they are looking into the problem and I wonder: how much longer so they need?

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          February 24, 2023

          Hi @nicorohrbach,

           

          We understand your frustration, as the issue has been there for a while now. Would you mind sharing your Adobe ID, phone number, and location with me over a private message?

           

          We will try our best to help.

           

          Thanks,

          Harshika

          Steve Straus
          Steve Straus
          Known Participant
          February 24, 2023

          Is this something that can be addressed for all CC products as all versions of ID and AI are "broken" as the workspaces need to be reset every time I launch any program. 

            Steve Werner
            Community Expert
            Steve WernerCommunity Expert
            Community Expert
            November 3, 2022

            I have InDesign CC 2023 (v. 18) and Illustrator CC 2023 (v. 27) installed on a MacBook Pro 2021 (Apple M1 Pro chip) running Ventura.

             

            I have no problems such as you describe with either application. After a restart each application and its files opens up exactly as they were closed.

             

            Did this start with the new CC app installatons? Have you tried restoring preferences and caches in InDesign?

            Here's how do to that in InDesign:

            Adobe InDesign: Rebuilding Preferences and Cache Fileshttps://www.rockymountaintraining.com › adobe-indesi...

             

             

              100pk
              100pkAuthor
              Inspiring
              November 3, 2022

              Hi Steve,

              As far as I can recall this is introduced after the update to Ventura: I updated my CC apps to the 2022 version before I took the jump into MacOS Ventura.

              I do not use the application-frame option which I don't like, maybe you do?

              Enclosed a screendump: left after a start of my M1 MacBookPro MacOS Ventura 13.0: all panels are missing.

              Right: after a ‘Reset Workspace’ all is as expected.

              This applies to InDesign 18.0, Illustrator 27.0 AND Photoshop 24.0.0 so I don't see how resetting prefs could help.

              Other CC apps work in an 'application-frame' automatically so it does not apply to those: After Effects, Lightroom, Acrobat.

               

               

                Steve Werner
                Community Expert
                Steve WernerCommunity Expert
                Community Expert
                November 3, 2022

                Yes, I always have application frame on and teach that to my students. It works much better for me and my students so never test without on. You might test turning it on.

                  Steve Straus
                  Steve Straus
                  Known Participant
                  November 2, 2022

                  Yep, me too. I still need to work some projects in ID2020 and it's not happy with the Ventura update. The only fix is to Reset Workspace upon launching. With this version of ID now 3 years old, they have broken it and probably aren't going to fix it. 

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