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StudioAluminum
Known Participant
November 15, 2023
Answered

InDesign 19.0.1 Extremely Buggy behavior

  • November 15, 2023
  • 2 replies
  • 581 views

I am experiencing extremely buggy behavior since upgrading to 19.0.1 this morning.
I'm on an M2 Mac running OS Ventura 13.5, so this isn't a OS14 issue.

 

Here is an example and a screen recording showing some of the behavior:
https://www.loom.com/share/282b452decc34fffa7164a3039dc45af?sid=a43db12e-6f34-48ba-883f-3dcd19e9acdc

In this example, I am trying to select a grouped text object and delete it (I'm Cutting it instead for clarity in the video). I can select it, but I when I attempt to delete or cut, the delete/cut action is ignored (see how it's not shown in the Undo menu action), but a large rectangle on the screen goes white — then, if I zoom in or out, the entire document goes blank/white. The only wat to resolve this is to close out or revert the document.

    This topic has been closed for replies.
    Correct answer Barb Binder

    Hi @StudioAluminum:

     

    That's not good. You can reinstall 18.5.1 through the CC Desktop app, which might be a good idea until 19 is completely straightened out.

     

    And while I doubt this will help because you are past the early Ventura bug, there have been a few Ventura upgrades: 13.6.2 is the latest as of today.

     

    Finally, does disabling GPU performance in Prefs help with this at all?

     

    ~Barb

    2 replies

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    November 15, 2023

    Hi @StudioAluminum , Also, have you tried the regular troubleshooting—delete your Caches folder, and if that doesn’t help delete your Preferences folder?

      Barb Binder
      Community Expert
      Barb BinderCommunity ExpertCorrect answer
      Community Expert
      November 15, 2023

      Hi @StudioAluminum:

       

      That's not good. You can reinstall 18.5.1 through the CC Desktop app, which might be a good idea until 19 is completely straightened out.

       

      And while I doubt this will help because you are past the early Ventura bug, there have been a few Ventura upgrades: 13.6.2 is the latest as of today.

       

      Finally, does disabling GPU performance in Prefs help with this at all?

       

      ~Barb

      ~Barb at Rocky Mountain Training
        S
        StudioAluminumAuthor
        Known Participant
        November 16, 2023

        Thank you. I made the Ventura update and cleared cach per @rob day's suggestion, none of which made a difference. But disabling GPU Performance did resolve the rendering issues.

        The deletion/cut issue remains, but now I suspect if it's just a separate odd combo of the fact that it's a grouped anchored object with a hyperlink. If I cut and paste the entire group away from where it was anchored then ungroup it, I can remove the unwanted object.
        I'll stick with 19 with GPU Performance disabled unless I run into any other big issues. Thanks for the help!

          Barb Binder
          Community Expert
          Barb BinderCommunity Expert
          Community Expert
          November 16, 2023

          We are always happy to help, @StudioAluminum!

           

          ~Barb

          ~Barb at Rocky Mountain Training
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