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A
ANNETHIEL
Participant
September 5, 2024
Question

InDesign 19.5 Crashes When Updating Links

  • September 5, 2024
  • 3 replies
  • 678 views

Hello everyone, 

InDesign crashes each time I want to update the links of a document. It crashes when i want do update all the links or when i want to update one linke after the other.

Do you have any solution for me ? FYI I have the last version of InDesign.

 

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3 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
September 5, 2024

Sounds document-centric. Here is some exploratory reading for things you can try:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Mike Witherell
jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
September 5, 2024

Where are the links stored? In your hard drive? In a cloud service? An external drive? Same question for the InDesign document.

A
ANNETHIELAuthor
Participant
September 5, 2024

Normally the document is saved on my external hard drive as well as my links (480 pictures). I saved the document now on my hard drive to be sure it's not a problem of my external hard drive. But all my other files are also on my external hard drive and i don't have any problems with them...Changing the files name or storing them somewhere else didn't solve my problem...

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 5, 2024

Hi @ANNETHIEL,

I’m sorry to hear about the crashes you’re experiencing with InDesign. To help resolve this issue, could you please provide a few more details?

1. What OS are you using?
2. Is this issue occurring with just one specific file, or with all InDesign files?

As a troubleshooting step, try the following:

1. Reset Preferences: Hold Shift + Option + Command (Mac) or Shift + Alt + Control (Windows) while launching InDesign to reset preferences. Reference: Set preferences in Adobe InDesign
2. Update Software: Ensure both InDesign and your operating system are up to date.

 

Let me know how it goes, or if you need further assistance!

 

Best,  
Abhishek Rao

A
ANNETHIELAuthor
Participant
September 5, 2024

Hey, thanks for your reply. 

The bugging is only concerning one file and I'm working on windows 11 (Version 23H2). 

I did a reset on my preferences but it didn't change anything. 

Normally the document is saved on my external hard drive as well as my links (480 pictures). I saved the document now on my hard drive to be sure it's not a problem of my external hard drive. But all my other files are also on my external hard drive and i don't have any problems with them...Changing the files name or storing didn't save my problem...

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