InDesign 19.5 Frequent Crashes During PDF Export

Forum|Forum|1 year ago
October 10, 2024
3 replies
721 views

I need help! Please !!!!! Indesign is crashing after export to PDF.

I am running ID 19.5. Sequoia 15.0.1.

This is so chronic that I can't get work done. I have rebuilt the file that I have used for the last first years and that has not worked either. Is it the operating system or the Indesign verion or both?

Can anyone suggest what versions to install.

Thanks you in advance.

This topic has been closed for replies.

Robert at ID-Tasker

Legend

@janied76789653

Have you installed everything from scratch - or updated OS / migrated to a new machine?

https://community.adobe.com/t5/indesign-discussions/indesign-on-new-mac-mini/m-p/14912501#M592336

leo.r

Community Expert

I assume it's the same issue we're currently dealing with here:

https://community.adobe.com/t5/indesign-discussions/corrupt-pdf-files-on-export-from-indesign-19-3/td-p/14904698

M

Manan Joshi

Community Expert

This could be a Sequoia problem. According to the official communcation 19.5 is supported on Sequoia

https://helpx.adobe.com/download-install/kb/macos-sequoia-compatibility-common-issues.html

However, I would still doubt this as the culprit. You can check if the InDesign file has any issues by trying to export if from a different computer. If it is not the file then I suppose you will have to wait for some updates from Apple or Adobe to get the problem fixed.

-Manan

M

Manan Joshi

Community Expert

However, on checking the system requirements for InDesign, I don't see Sequoia listed in the compatible OS list. So high chance of OS being the issue here

https://helpx.adobe.com/indesign/system-requirements.html

-Manan

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