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Ian29283956w0yw
Participant
August 30, 2024
Answered

InDesign 19.5 Spinning Blue Wheel When Creating PDF on Sonoma 14.4.1

  • August 30, 2024
  • 2 replies
  • 779 views

I'm getting the spinning blue wheel continually in the top menu bar when making a pdf. It seems like there's a process that is not completed, but I sometimes get a pdf and sometimes an alert. any ideas? Running 19.5 on Sonoma 14.4.1

 

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This topic has been closed for replies.
Correct answer Ian29283956w0yw

I think I’ve worked it out now. For some reason there was an issue and
therefore alert. I rebooted then remade the pdf with no issue but noticed
the blue wheel again. This time it had a different alert - and I couldn’t
see any reason for it. Have tried again and everything seems fine. Who
knows.

Also noticed I’m getting strange ‘ghost’ images/colour blocks in InDesign
that disappears if I minimise the window. 🤷🏻

*Ian Bates *Founder & Creative Partner



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2 replies

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
August 30, 2024
quote

I sometimes get a pdf and sometimes an alert. 

By @Ian29283956w0yw

 

And what alert do you get?

I
Ian29283956w0ywAuthorCorrect answer
Participant
August 31, 2024

I think I’ve worked it out now. For some reason there was an issue and
therefore alert. I rebooted then remade the pdf with no issue but noticed
the blue wheel again. This time it had a different alert - and I couldn’t
see any reason for it. Have tried again and everything seems fine. Who
knows.

Also noticed I’m getting strange ‘ghost’ images/colour blocks in InDesign
that disappears if I minimise the window. 🤷🏻

*Ian Bates *Founder & Creative Partner



<Personal information removed by MOD>

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
August 31, 2024
quote
Also noticed I’m getting strange ‘ghost’ images/colour blocks in InDesign that disappears if I minimise the window.

 

Try to toggle GPU Performance in preferences.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 30, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    August 30, 2024

    Hello @Ian29283956w0yw,

     

    I'm sorry to hear you're encountering this issue while creating a PDF. To better assist you, could you please let us know if this problem occurs with only one file or with all your InDesign files? This information will help us narrow down the cause.

     

    Looking forward to your update so we can assist further.

     

    Thank you,  
    Abhishek Rao

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