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joyk9155970
Known Participant
March 18, 2025
Question

Indesign 20 keeps crashing at same point in file

  • March 18, 2025
  • 5 replies
  • 225 views

I tried fixing a paragraph style from one version to another within the same document and InDesign crashes each time I get to the same point (ex. Chapter 11). I do not have this issue with any other document in InDesign but this one. Any ideas why this happening and any solutions? Thank you! 🙂 

5 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
March 20, 2025

Hi @joyk9155970,  

 

Checking if you were able to resolve the issue? If not, let me know if moving pages to a new document suggestion helped. Also, if you found a fix, it would be great if you could share it here in the community so others facing a similar issue can benefit. Looking forward to your update!  

 

^

Abhishek  

Robert at ID-Tasker
Robert at ID-Tasker
Legend
March 18, 2025

@joyk9155970

 

If IDMLing, mentioned by @Abhishek Rao won't work - create a new document, with exactly the same page size - then move all pages to the beginning of this new document.

 

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    March 18, 2025

    Hi @joyk9155970,

     

    Thanks for reaching out. Could you share which version of InDesign you’re using and your OS details, as requested by the expert? Also, just to clarify, are you making changes to a paragraph style that was originally created in an earlier version of InDesign?

     I couldn’t find any reports linked to your community email. Could you try submitting it again and include your email address when submitting? After that, send me a DM with the email you used, so I can check and get it investigated. Ref: Submit Crash Reports.

    Also, could you try saving the file as IDML, then reopening it to see if the crash still happens? Sometimes this helps clean up any file corruption.

     

    ^
    Abhishek

    J
    joyk9155970Author
    Known Participant
    March 20, 2025

    Hi, Abhishek Rao! I submitted a crash report anytime it was offered after crashes. I saved the file as IDML and in a new document, but the problem persisted in the exact same spot in the file. I am about to attempt to make edits to this file again after a few days. If it crashes, I will do as you suggested. Thank you!

      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      March 18, 2025
      quote

      I tried fixing a paragraph style from one version to another within the same document

      By @joyk9155970

       

      also, can you please elaborate on what specific operation in InDesign you perform to achieve this?

      J
      joyk9155970Author
      Known Participant
      March 20, 2025

      Hi, leo.r I am using Indesign 2025, version 20.2, macOS. This is only happening with one document. I opened and edited another file in Indesign and didn't encounter any issues. 

      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      March 18, 2025

      what are your exact versions of InDesign and the operating system?

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