InDesign 2019 cannot package linked files. Error: Can't copy selected links into a new folder.

Forum|Forum|6 years ago
September 15, 2019
4 replies
2448 views

Please help. I have a catalog I need to package so I can back it up. It is based off a catalog from last year, with minimal new files. The old catalog packaged fine. This one will NOT package. It won't collect fonts, it won't collect links. I have tossed InDesign preferences. I have made an IDLM file to clean it up. I have saved as to a different hard drive. I have renamed and relinked and tried to package. I keep getting an error message. The file iself has "no errors". I have also tried to select all the links and copy to a new folder. I get an error message there too. As far as I can tell there are not any embedded images, nothing with odd/bad charcters in the names. No idea. I need to resolve this. I have tried to package without creating a PDF, sometimes that's an issue. IT still won't package. I have even shut down my computer and restarted hours later. Nothing seems to work. I am running the most current version of Indesign. And the most current OS operating system. HELP! thanks so much. The file is about 88MB so not giant, and only 48 pages...

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Srishti_Bali

Legend

Hi there,

Sorry to hear about this. I would second Winterm's suggestion of breaking the file into parts and then try to Package the parts. If that doesn't help either then our one-on-one support will be able to help you best. Please head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

Regards,

Srishti

L

Laubender

Community Expert

Also inspect the names of the folders of the paths of all images.

Regards,
Uwe Laubender
( ACP )

S

SJRiegel

Legend

"nothing with odd/bad charcters in the names."

Have you checked the names of all images’ the enclosing folders?

winterm

Legend

I have also tried to select all the links and copy to a new folder. I get an error message there too
Copy using what? File manager? Local hard disk, or network? What message says, exactly? Resolve the problem message complains about, and then try to package again.
FWIW, there's no such thing as 'the most current version'. Please provide exact name and version number. It may (or may not) be relevant.

S

sj1122Author

Known Participant

Message simply says "cannot copy links". doesn't say WHY! I am a single user. I am not working on a network. I work for myself, and I am a graphic designer, not a tech person. So I have done all the trouble shooting I can think of, or has worked in the past. Or that I found online that seemed to make sense. I have tried to package from my imac on my imac. From my imac to an external hard drive. From an extrernal Hard drive to that drive, and so on. In all cases the file says there are NO ERRORS. It is only when I try to get a complete file packaged or saved in any why I can assemble all the links that I have a problem.

I have tried to copy using the links pallet, selecting all the links and then copying them to a new folder. I still get a "cannot copy links" error message. No number, no help in finding the culprit.

If I knew how to identify the link causing the problem I would fix it.
Versions. ID 14.03, Mojave: 10.140.6

winterm

Legend

Ok, seems like the problem is your links (linked files), not ID document. Can you copy those linked files to new location using some file manager, say, Finder? Collect everything on your local disk, don't try to package files from the local network. In theory, network shouldn't be a problem, but sometimes it is.

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