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InDesign 2020 (15.1) crashes while exporting PDFs - Fixed in 15.1.1

Forum|Forum|5 years ago
June 17, 2020
15 replies
3411 views

Help please... I am self taught but do produce a community magazine which I need to send urgently to printers - since the new version of Indesign appeared it will not export to pdf - whilst waiting InDesign just closes???? Desperate now and dont know how to work out what the issue is...

{Renamed by MOD}

Import and export

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Correct answer Srishti Bali

Hi all,

Sorry about the trouble this issue has caused. We've fixed this in the latest release. Please update InDesign to v15.1.1 to get this fixed.

Here's a link with more details: https://indesign.uservoice.com/forums/601180/suggestions/40680952

Regards,

Srishti

Show previous replies

Willi Adelberger

Community Expert

What is the content of your file?

Did you use EPS? Replace them with AI or PDF/X-4.
Can you export some of the pages? If a specific page cannot be exported you have to look there if some problems are found. Export first the first half of the document, then the other, if one of them does not export you have to narrow down to find the problem.

If this does not work, go back to the previous version to create a PDF. If you have critical work to do you should never upgrade immediately.

Randy Hagan

Community Expert

We're talking about getting you by right now — not the ultimate answer.

1) Go to the File>Print dialog box. Select your color proof output device. Click the Printer... button. When the Printer dialog box opens, Click the PDF button at the lower-left and first try the Save as Adobe PDF button, which offers you multiple profiles, including (hopefully) the custom profile your printer prefers you to use for your community magazine.

If that doesn't work,

2) Return to the File>Print dialog box. In the Printer: options box, choose PostScript File. This lets you save a .ps output file, which can be turned into a PDF with Acrobat Distiller. When you open Acrobat Distiller, choose your preferred PDF settings in the Default Settings: options box, again, which hopefully includes the preferred custom settings for your printer, then go to the File>Open menu command, navigate your way to your created .ps file and open it to create your community magazine PDF.

Neither one of these ways is the preferred way to create a PDF file. The preferred way to create PDF files is not working, though. When you're on deadline, you do what you need to do. Be sure to alert your printer rep what you've done, and be sure to review a proof before you go to press with your print rep. Don't wait to find out that you've got problems after the magazine comes out of bindery.

Good luck,

Randy

Willi Adelberger

Community Expert

No, don't use PostScript with InDesign as it does not support Color Management nor Transparency.

Only create PDFs with Export.

G

gifted_developer15A9

Inspiring

Just updated to the latest version (15.1), and now cannot export files to PDF.

Tried to export a range (1-4, 85-88) and app just hung.

Tried to export the whole file, just in case a range was problematic - same issue.

Am downgrading the 15.0.3 version......

dianas31191117

Participant

We updated our apps to the June 2020 version (subscribe to creative cloud) and the InDesign program crashes when we try to export to PDF. Is anyone else experencing this or know how to fix it?

S

swagnerEE

Participant

My team and I are having the same problem. Exporting .pdf's or placing documents crashes .INDD 2020. We had to uninstall and go back to 2019. Hopefully Adobe publishes another update soon