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silviam24568505
Participant
November 22, 2020
Answered

InDesign 2020

  • November 22, 2020
  • 3 replies
  • 336 views

No se abre ni se desinstala, que puedo hacer

 

This topic has been closed for replies.
Correct answer Manan Joshi

Try uninstalling using the Creative Cloud Cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

3 replies

Ashutosh_Mishra
Inspiring
November 28, 2020

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign? Is it updated to the latest version?

I'd recommend updating the app & OS to the latest version. Let us know if it helps.

 

Regards,

Ashutosh

Manan JoshiCommunity ExpertCorrect answer
Community Expert
November 22, 2020

Try uninstalling using the Creative Cloud Cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

-Manan
Derek Cross
Community Expert
Community Expert
November 22, 2020

Which OS version and how much RAM and spare disk capacity do you have?