InDesign 2021 16.0 — New document - won't create

Forum|Forum|5 years ago
November 5, 2020
4 replies
4285 views

Recently updated my InDesign to 16.0. When I create a new document, put in all required settings and click 'create'. Nothing happens. No new doc, nothing. Tried uninstalling the App and still the same problem. Running MacOS Catalina 10.15.7 on an iMac Pro. Never had an issue like this before. Any ideas?

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Correct answer Steve Werner

This is NOT happening for the vast majority of InDesign users or the forums would be flooded with messages.

First thing to try is restoring your InDesign preferences:

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDesign

If that doesn't work, uninstall and then reinstall InDesign.

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davidt24055278

Participant

Sorry, it's happening to me as well. Quite frustrating. InDesign 16.0.2 will not create a new document. I have to open an old document and save as. Creative Cloud is always being updated to latest version. I'm working in Big Sur on an iMac. Reboot... the works... still no new document created.

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Eugene Tyson

Community Expert

See my post above in regards to CC Cleaner Tool.

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PeterRussell

Participating Frequently

I've just updated InDesign to 16.1.0.20 on an iMac 27inch running macOS Big Sur 11.2 and I have exactly the same problem. I'm unable to create a new document from either the Templates section or via File > New > Document. Despite deleting the preferences (which failed), then uninstalling and reinstalling the application the only way that I can create a new document is to open one saved in a previous version and edit that. It's clearly a continusing issue that needs to be addressed. Is it common to both Mac and Windows?

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Eugene Tyson

Community Expert

See my post above in regards to Creative Cloud Cleaner.

Please try this.

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A-w

Participant

It's happening to me since upgrading, so frustrating and I have re installed, and restored preferences. Have to open a recent document then create what I want from there.