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Inspiring
April 20, 2022
Question

InDesign 2021 crashes when exporting Book file (indb) to interactive PDF.

  • April 20, 2022
  • 11 replies
  • 1296 views

Hi,

I'm trying to export a multi-document book from InD to an interactive PDF

 

Using: InDesign 2021 (v. 17.1) on iMac 27, Monterey (12.3.1)

 

Problem: InD crashes when exporting from Book pane to PDF.

• The new book is compiled from several updated InD files (book sections), with multiple internal and external hyperlinks in each.

• No buttons or other interactive elements.

• Preflight for each InD file is green

• There is no issue exporting individual InD files straight to print interactive PDF

• Crash occurs when exporting single files within the book, as well as multiples

 

The original Book was created years ago and updated successfully twice in the interim, with older versions of InD.

 

I urgently need help with troubleshooting. Many thanks in advance.

 

This topic has been closed for replies.

11 replies

Peter Kahrel
Community Expert
Community Expert
April 20, 2022

You say that the indb was updated in older versions of InDesign. Try creating a new indb.

P.

Inspiring
April 20, 2022

Yes, I've done that. The new indb is having these issues.

 

I've been methodically exporting each file individually through the Book pane and have found some that work, so it may be a problem within certain files.

 

Any thoughts on how to narrow it down further?

Derek Cross
Community Expert
Community Expert
April 20, 2022

Try saving the document(s) as IDMLs to clear out the crud the builds up in old documents.