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bron pye
Participating Frequently
April 20, 2021
Question

InDesign 2021 getting stuck at 'Creating PDF' when packaging files

  • April 20, 2021
  • 4 replies
  • 2712 views

Hi! 
Is anyone else experiencing this? I am trying to package print files. Everything runs smoothly until it get to the 'Creating pdf' stage in the process. InDesign is all up to date. Please help!!!

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4 replies

Inspiring
May 17, 2023

This could be caused by high resolution bitmap graphics. 
InDesign takes ages to downsample bitmaps (we had this issue on different computers  (at least) in CC 2019 and CC 2022). 

Often times InDesign isn’t able to export the PDF at all. 

 

To test this, you could disable resampling of bitmap graphics. – This should be enough to circumvent the problem.

A more permanent solution is to scale down the images in Photoshop, so that the effective resolution is below the maximum export resolution (as in the PDF export setting: »Downsampling for images with resolution above xxx ppi«). 

 

If you want to find out if the problem occurs on a specific page, you could export the PDF from the book panel. As this export isn’t a background task, you can watch the export status and maybe spot the section where it beginns to stall.  

Participant
May 16, 2023

it happens to me all the time with all my versions of indesign... stays stuck at creating pdf and IDML stage.  

BarlaeDC
Community Expert
Community Expert
April 20, 2021

Hi,

 

Can you try this with a very simple indesign file, and make sure that it can process the document the whole way through? This will guide us as to whether the problem is with the application or the document.

bron pye
bron pyeAuthor
Participating Frequently
April 20, 2021

hi. Ok packaging works on very simple ID file.
• Is it a network problem maybe?

Pooja Rathi
Adobe Employee
Adobe Employee
April 20, 2021

Hi,

Can you please provide InDesign version and platform in use. This will help debug issue at the earliest.

Regards

Pooja Rathi  

bron pye
bron pyeAuthor
Participating Frequently
April 20, 2021

Hi InDesign 2021 16.1, MacOS Big Sur 11.2.3 thanks for the help