InDesign 2022 crashes immediately upon launch

Hello, 

I can't launch InD 17.4.2  on MacBook Air (Apple silicon M1) but the same version still runs on my iMac with Intel Core.

After downgrading InD to version 17.4 again I can lunch it. 

To downgrade > make BackUp 😉 and: Launch CreativeCloud App > Applications > Click '…' button next to 'Open' > Other version (or smth. like if you are using localised version of app) > Choose version 17.4 (it will remove your actually installed version with older one).

There seems to be a problem with the InDesign adobe server. Teams Accounts seem to run, Standard accounts can no longer launch InDesign. A solution (Windows only?) is to start without internet connection (after that it can be activated again). See https://www.linkedin.com/posts/gregor-fellenz_adobe-indesign-activity-7111993985014878209-cx5y?utm_source=share&utm_medium=member_desktop

I've got the same problem since today.

Just want to add my voice to this fiasco. InDesign Version 17.1 on Mac OS 10.15.7 worked flawlessly until Friday 22 Spetember 2023 (Australian time). Have uninstalled and reinstalled CC three times, including with use of AdobeCreativeCloudCleanerTool, uninstalled and reinstalled InDesign (different versions) more than 10 times, restarted countless times, always the same problem.

With my current workload, I'm so desperate that I'm considering going out and spending money I can ill-afford on a new computer that is otherwise working perfectly. This is ridiculous situation. 

I followed the advice from several users and installed version 17.4. 

I'm now able to launch InDesgn again. 

Hello Adobe Community,

I also have the problem that InDesign 17.4.2 crashes on launch since 09/23/2023.

One day before, on 09/22/2023, I was still working with version 17.4.2.

I use the German version on a DELL workstation with Windows 10.

On my notebook DELL Inspiron17 with Windows 10 the version 17.4.2 does not launch since that day.

I have tried the following:

- Installing 17.4.2 on a notebook DELL Inspiron16 with Windows 11 (instead of Windows 10): 17.4.2 does not start on this PC either.

- Installation of 17.4.1 on all 3 PCs: Same problem!

- Installation of 17.4.0 on notebook DELL Inspiron16 with Windows 11: This version launches. However, I cannot use it for other severe reasons - see the following link:

"InDesign 18.x (2023): Problems with WMF import (MathType- or Illustrator-WMF)":

https://community.adobe.com/t5/indesign-discussions/indesign-18-x-2023-problems-with-wmf-import-mathtype-or-illustrator-wmf/m-p/14108275#M543058

I noticed that I changed my monthly subscription to a yearly subscription exactly one year ago (i.e. on 09/23/2022).

Is this really a coincidence with this date?

=> Are there other users with this problem, whose annual subscription is also dated 09/23/...?

I will now open an Adobe ticket as soon as possible.

I will also test older versions of InDesign in the meantime.

With a new user, I will install a 7-day trial of InDesign and then cancel in time, etc. etc.

This week I have several jobs to finish and rely on version 17.4.2.

With so many professional users obviously affected, it would be great if Adobe would fix the bug immediately.

I and two colleagues have the same issue on 4 different laptops. None of them can't start Indesign 2022 on a Mac anymore. Indesign 2023 is starting without a problem. We also deleted all caches, did a disk repair, deleted old fonts and even re-installed Indesign 2022 totally new - nothing worked. It seems that the issue is due to the CREATIVE CLOUD APP update itself - so, this seems to be a pure Adobe problem. Adobe please help as fast as possible!!! We are in the middle of a magazine production and can't finish our deadline!!!

Hi,

We have also many users that are affected by crashing INDD 2022 and 20221 on both operating systems MAC and WIN. It has started yestarday morning and it hits random users. It has heppened without any reason. Clearing the InDesign preferences at startup and also deleting folders with preferences on INDD from the system doesn't solve the problem.

It would be good if Adobe Support can handle this immediatley as we have customers from media and publishing industry.