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Participant
February 23, 2022
Question

InDesign 2022 – Mac OS X 12.2.1: InDesign doesn't start.

  • February 23, 2022
  • 1 reply
  • 328 views

Just seeing the grey window. Anybody able to help? 

 

This topic has been closed for replies.

1 reply

Community Expert
February 24, 2022

Hmmm

 

A few things you could try

Try turning off the GPU Performance in the InDesign settings.

 

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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,down%20list%2C%20select%20Other%20Versions.