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C See
C See
Participant
August 11, 2023
Question

Indesign 2023 is not responding

  • August 11, 2023
  • 2 replies
  • 245 views

Hi, 

I attemped to open an InDesign file as I have done for many months using my defualt updayed 2023 version and all of a sudden the application did not open. When I open an InDesign file, the banner shows on the screen and then disappears and thats it! It does nothing else, I was forced to revert to the 2022 version and convert files. I am using a Macbook Pro 14" 32GB Ram and the machine is updated to the latest OS.

 

Any advise??

    This topic has been closed for replies.

    2 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    August 11, 2023

    Hi @C See @Aaron23494718pvfu @queenmoxilla ,

     

    Sorry to hear about the trouble. Please try the suggestions shared here and check if this resolves the issue. If it still doesn't work, please share the System logs by following the steps shared here. We'll try our best to assist you with this.

     

    Thanks

    Rishabh

    Q
    queenmoxilla
    Participant
    August 11, 2023

    Same here. Cannot get past the cycle of uninstalling deleing caches and prefs and reinstalling HELP US!!!!!
    I will successfully start once and if I close it I have to start all over again and I am going insane

      A
      Aaron23494718pvfu
      Participant
      August 11, 2023

      Also the same issue here. Will not load past the banner screen. Have uninstalled/reinstalled and deleted all preferences multiple times. Will open and work fine once when I do a re-install as long as I don't close the application.  If I close the app again, the cycle restarts. Infuritating stuff. 

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